Privacy policy The purpose of this statement is to provide information regarding how and we, process and store data, as well as providing the appropriate contact information should you wish to request the information we hold about you, withdraw from processing or request deletion of any data we hold about you. Under the EU General Data Protection Regulation (GDPR) there are six lawful bases for processing personal data. These are detailed as follows: Consent – the individual has given clear consent for you to process their personal data for a specific purpose Contract – the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract Legal Obligation – the processing is necessary for you to comply with the law (not including contractual obligations) Vital Interests – the processing is necessary to protect someone’s life Public Task – the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law Legitimate Interests – the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.) Further information regarding the lawful basis for processing personal data can be found at ico.org.uk As an organisation that processes business related data, we have assessed all six grounds for lawful processing of personal data and has selected ‘Legitimate Interests’ as the most suitable lawful ground for the processing of data. We collect, process and store data relating to businesses and decision makers. We believe that the individuals that we process the data of, are likely to have an interest in our products and/or services. Deemed as ‘Legitimate Interest’ this is based upon specific criteria including the business industry sector, size of organisation as well as the individual’s job function within the organisation. The data collected will be used to communicate marketing and sales messages relating to our products and services. We specifically only send messages to those we believe are likely to be interested in our services based upon the organisation they are employed by and based upon their job function within that organisation. When you send us an enquiry or booking form via our website you will be asked to provide your contact details. We will use the data you provide to process your request and may use it to inform you by email, telephone or mail about other services that we feel may be of interest to you. It is deemed that if you have visited one of our websites and provided us with your contact information that you are legitimately interested in our products and services. You have the right to object from any method of correspondence at any time, using the unsubscribe button on an email, by informing the telephone operator or by contacting us via any of the methods below. How we Procure Data We procure data in a variety of ways, collected in line with the lawful basis of ‘Legitimate Interests’. If you have received correspondence from us, we will have procured your data in one of the following ways: You have requested information on a previous occasion Someone has sent us your e-mail address requesting information about our articles and/or services be sent to you. You or someone else has expressly shared your contact details with us for the purpose of receiving information now and/or in the future We have previously met at an event and your business card or contact details were handed to us willingly You or a business colleague has visited our website and we believe that there is a genuine legitimate interest in our services You have previously connected with a member of our team at the venue and discussed our services Email marketing tracking Tracking email opens When we send marketing emails promoting any of our services we track if you have opened a marketing email. We use these in our HTML-based emails to let us know which emails have been opened by recipients. They allow us to gauge the effectiveness of certain communications, and the effectiveness of our marketing campaigns. Tracking email clicks When we send marketing emails we personalise each link in each email with unique code to enable us to track whether the recipient has clicked on the link in the email. This allows us to gauge the effectiveness of certain communications, and the effectiveness of our marketing campaigns. We also combine the information gathered in emails to our customers’ personal data. If you would like to opt-out of these emails you can do so by clicking on the unsubscribe link in the footer of each email we send you. Telephone calls All telephone calls are recorded, for training and security. We store these calls and the telephone numbers and may use them at time to time for marketing purposes. Again we will only use information from people who have contacted us, we do not use mailing lists. CCTV The premises are covered by Closed Circuit Televsion, and images are recorded to protect ours and our customers property. We will share this information with the Police or the Courts if required to do so, in the event of criminal activity. Legitimate Interest Assessment (LIA) We have carried out a Legitimate Interest Assessment (LIA) as advised by the ICO. Based upon that assessment it is deemed that the rights and freedoms of the data subjects would not be overridden in our correspondence regarding our Companies and that in no way would a data subject be caused harm by our correspondence. Based upon our segmentation by organisation and by specific job function, coupled with our processing of personal data within the context of a business environment, we believe that any individual that receives correspondence from us in a direct marketing or sales capacity, could be legitimately interested in our services. It is also deemed that direct marketing and sales is necessary in the context of promoting our Companies to professionals in business in order to increase awareness of our ICT Products and services. Per the ICO guidance, we can confirm: We have checked that legitimate interests is the most appropriate basis We understand our responsibility to protect the individual’s interests We have conducted a legitimate interests assessment (LIA) and kept a record of it, to ensure that we can justify our decision We have identified the relevant legitimate interests We are not using people’s data in ways they would find intrusive or which could cause them harm We do not process the data of children We have considered safeguards to reduce the impact where possible We will always ensure there is an opt-out / ability to object Our LIA did not identify a significant privacy impact, and therefore we do not require a DPIA We keep our LIA under review every six months, and will repeat it if circumstances change We include information about our legitimate interests in this privacy notice Data Storage and Retention We will use your data to update you with details of our product and service offerings, However, we will delete your data should you no longer show interest in these details at a time 5 years after the last verifiable contact we have with you. We will use your data to update you with details of our product and service offerings, However, we will delete your data should you no longer show interest in these details at a time 5 years after the last verifiable contact we have with you. Security of personal data Appropriate measures We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse, or alteration of your personal data. Secure storage We will store all your personal data on secure servers, personal computers, and mobile devices, and in secure manual record-keeping systems. Financial transactions Data relating to financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology. Acknowledgement of you transmitting unencrypted data You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of that data sent over the internet Providing your personal data to others We will not share your data with anyone outside of our companies. Your personal data may be stored in our data centre, on our telephony system and servers where it may be accessed by third party administrators so far as is reasonably necessary for the safe and efficient storage of your data. We may use third parties such as email service providers and campaign analytics services who may process your personal data at our request in order to maximise the efficiency of our communications with you. Our payment providers Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. Our productivity and communication application providers For compliance with a legal obligation In addition to the specific disclosures of personal data set out in this Privacy Policy, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. Right to Object In all correspondence with you we will give you the right to object from receiving further correspondence from us. On any emails you receive from us there will be the option to ‘unsubscribe’ from receiving any further email correspondence. If you receive a telephone call from us, you have the right to request not to receive any further calls. Should you wish to object to receiving communication from us, you can do so in a variety of ways: Please click the ‘unsubscribe’ link at the bottom of every email If you have received a call, please tell the representative that you do not wish to receive any further communication You can also make your request by emailing: enquiries@heydongrange.co.uk Or by writing to: The Manager, Heydon grange golf club, Heydon , Royston , Hertfordshire , SG8 7NS All requests will be processed within 30 days. We wont remove your data but will not send our promotional emails to you. Please note this applies only to the processing of your personally identifiable data, not that of the business data which does not fall under the remit of GDPR. Right to Request Erasure It is important to understand the difference between a right to object and a request for deletion. If you make a request for deletion, we will remove any data we hold about you from our system. This will also mean that we will remove you from our suppression files. If you are removed from our suppression files, there is a risk that your data may be processed again in the future if your details are re-added to our system by a member of our sales team who genuinely believes that you would benefit from our services. If you do not wish for us to contact you again about our services, we would recommend you request to object rather than make a request for deletion, as this will ensure that your details are always suppressed from processing. The option however is yours, and in either case we will process your request within 30 days. Right to Access You may request that we send you all of the data we hold that relates to you. Please make your request in writing; Under the GDPR you have a number of data privacy Rights including those listed above. For more information on these rights please see the website of the Information Commissioner’s Office at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ This policy was last reviewed and updated on the 25th May 2018. Policies are periodically reviewed to ensure compliance with the current compliance environment. For further information on the GDPR as well as other Data Protection and Data Privacy issues and regulations please visit www.ico.org.uk On behalf of Akhtar Family Trading as; Heydon Grange Golf Club Heydon Royston Hertfordshire SG8 7NS

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course closed CONTACT US Heydon Grange Golf Club,Heydon,Royston,Hertfordshire,SG87NS TEL 01763208988 EMAIL ENQUIRIES@HEYDONGRANGE.CO.UK

PLAYERS INSTRUCTIONS ALL PLAYERS PLEASE REPORT IN SHOP BEFOR PLAY CLUBHOUSE IS OPEN SHOP IS OPEN NO SHARING OF GOLF CLUBS EACH PLAYER MUST HAVE OWN SET TEE TIMES WILL BE AT 8 MINUTE INTERVALS PLEASE TEE OFF SOON AS CLEAR ON FIRST TEE (PLAYERS PAST BUNKERS) TEE OFF FROM 1ST TEE UNLESS TOLD IF LOSE HOLE AHEAD LET PLAYERS BEHIND THROUGH ALWAYS KEEP UP WITH PLAYERS IN FRONT - AVOID SLOW PLAY 4 HOUR ROUND MAX TEEING AREAS BALL WASHERS WILL BE IN USE BINS IN USE BENCHES CAN BE USED PLAY FROM YELLOW TEES (MENS) RED TEES (LADIES) ONLY

By road via the A1 or A1(M): Leave at junction 9 (northbound) or 10 (southbound) and follow the signs through Baldock Town Centre for Royston and the A505. Follow the A505 to Royston and keep on it as it bypasses the town (3 roundabouts). Keep on the A505 following signs to Newmarket. Heydon Grange is signposted on the right 4 miles from Royston a few miles before you reach the Imperial War Museum at Duxford. Approximately 400 yds after leaving the A505, the Heydon Grange main gates will be on your right marked either side with flag poles. By road via the M11: Leave at Junction 10 (Duxford) where you will see the Imperial War Museum and take the A505 west-bound. You will pass the War Musuem gates on your left. After approximately 3 miles, Heydon Grange is signposted on your left. Approximately 400 yds after leaving the A505, the Heydon Grange main gates will be on your right marked either side with flag poles. By train: The nearest railway station is at Royston which is served by a high speed service between Cambridge and London Kings Cross. Journey time from Cambridge is approximately 20 mins and from London approximately 60 mins. Heydon Grange is approximately 15 minutes taxi ride from Royston station.

Like many golf clubs, we are keen to avoid slow play and will always encourage visitors to maintain awareness of the groups playing in front and behind them. Our dress code can be seen below. We have a relaxed manner in respect of the dress code, however we ask that is is not abused. we ask no more than a 4 ball on course no 5 balls if seen will be asked by member of staff or members to break up into smaller group In the clubhouse, we are happy for members and visitors to wear smart casual clothing. Members and guests are asked to wear proper golf attire at all times collared shirt and tailored trousers and shorts are acceptable Golf shoes must be worn when playing soft spikes or spikes The following are unacceptable: Denim shorts or jeans, combat or cargo style trousers, football and rugby shirts, t-shirts or singlets, tracksuits, untailored shorts, trainers and sports shoes. MOBILE TELEPHONES Mobile telephones must be switched off at all times as a courtesy to your playing partners and other members. They may be used only in the event of an emergency. DRESS CODE / ETIQUETTE

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BOOKING INSTRUCTIONS PLAY WILL BE ALLOWED UP TO 4 BALL FROM SEPARATE HOUSEHOLD AT A TIME OF 8 MINUTE INTERVALS BETWEEN TEES PLAYERS ARE PERMITTED FROM 4 DIFFERENT HOUSEHOLDS TEE TIMES MUST BE BOOKED IN ADVANCE YOU CAN BOOK ONLINE or ON THE DAY FOR A TEE TIME CALL 01763208988 IF YOU TURN UP WITHOUT BOOKING TO PLAY YOU MAY NOT BE PERMITTED ON ON ARRIVAL HAND SANITISERS WILL BE AVAILABLE AT ENTRY POINTS AND SHOULD BE USED AT ALL TIMES THE MAIN ENTRANCE TO CLUBHOUSE WILL BE OPEN MUST ADHERE TO STAFF WHEN AND WHERE THEY SHOULD TEE OFF FROM

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Challenging courses using full greens all year round Heydon Grange has full length 18 hole courses (the Essex & Cambs ) . The Essex has several lakes, including two on the par 3 fourth signature hole, making this a challenging front nine. The Cambs has a drivable par-4 but overall is the longest of the courses; the final hole is an intimidating long par 3 with water left, right and behind the green. With full greens open all year round, Heydon is a very popular venue for visitors during the autumn and winter

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